PRIVACY POLICY
Please read this Privacy Policy carefully before using this Website.
Privacy Policy Consent
This Website and its Content is owned by [YOUR BUSINESS NAME] (“Company,” “we,” or “us”). The term “you” refers to the user or viewer of our website [YOUR WEBSITE URL] (“Website”).
This Privacy Policy describes how we collect, use, process, and distribute your information, including Personal Data (as defined below) used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy, and also our Terms and Conditions and/or other agreements if you are a client or customer.
Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy on the Website at any time without notice. In the event of a material change, we will let you know via email and/or a prominent notice on our Website.
Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Website or its Content, is governed by this Privacy Policy. By using our Website or its Content, you consent to this Privacy Policy, whether or not you have read it.
Information We May Collect
We collect personal information from you so that we can provide you with a positive experience when utilizing our Website or Content. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you. We may collect your:
- Name and email address so we can deliver our newsletter, emails, opt-in resources, or other communications to you — you would be affirmatively consenting to this by providing this information to us in our contact forms, sign-up forms, or other opt-in methods.
- Billing information including name, address, and payment details so that we can process payment to deliver products or services to you under our contractual obligation. Please note: we do not directly store your full payment card details; payments are typically processed through third-party payment processors (as described below).
- Name and email address if you complete our contact form with a question. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question. You will always have the option to opt out of any of our emails.
- Client intake information if you enroll in coaching services, which may include health history and wellness background information you voluntarily submit through intake forms, assessments, questionnaires, or similar tools. This may also include notes related to coaching sessions for recordkeeping and service delivery.
- Information from you from a co-branded offer. In this case, we will make clear who is collecting the information and whose privacy policy applies. If both/all parties are retaining the information you provide, this will be made clear, as will links to all privacy policies.
Please note that the information above (“Personal Data”) that you are giving to us is voluntary, and by providing this information to us you are giving consent for us to use, collect, and process this Personal Data. You are welcome to opt out or request that we delete your Personal Data at any point by contacting us at [YOUR BUSINESS EMAIL].
If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Website, Content, or services.
Other Information We May Collect
Anonymous Data Collection and Use
To maintain our Website’s high quality, we may use your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily used and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may be shared with business partners and advertisers on an aggregate basis.
Use of “Cookies”
We may use the standard “cookies” feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Website and some features may not work as intended.
What We Do with Information We Collect
Contact You
We may contact you with information that you provide to us based on these lawful grounds for processing:
- Consent. We may contact you if you give us your clear, unambiguous, affirmative consent to contact you.
- Contract. We will contact you under our contractual obligation to deliver goods or services you purchase from us.
- Legitimate Interest. We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for a webinar, download an opt-in resource, or inquire about a service, we may send emails related to that content or your inquiry. You will always have the option to opt out of any of our emails.
Process Payments
We will use the Personal Data you give to us in order to process your payment for the purchase of goods or services under a contract. We only use third-party payment processors that take the utmost care in securing data.
Targeted Social Media Advertisements
We may use the data you provide to us to run social media advertisements and/or create look-alike audiences for advertisements.
Share with Third Parties
We may share your information with trusted third parties such as our newsletter provider in order to contact you via email, our scheduling provider to book sessions, our payment processors to process payments, and website hosting/analytics providers to operate and improve the Website. We may also use third-party tools to collect and store form responses and client records.
Viewing by Others
Whenever you voluntarily make your Personal Data available for viewing by others online through this Website or its Content, it may be seen, collected, and used by others. We cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (for example: posting a comment on a blog post, posting in a group that we manage, or sharing details on a group call).
Submission, Storage, Sharing, and Transferring of Personal Data
Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data will only be accessed by those who help to obtain, manage, or store that information, or who have a legitimate need to know such Personal Data (for example: our hosting provider, newsletter provider, scheduling provider, payment processors, form software providers, or team members/contractors if applicable).
It is important to note that we may transfer data internationally. By using our Website and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.
Data Retention
We retain your Personal Data for the minimum amount of time necessary to provide you with the information and/or services that you requested from us. We may retain certain Personal Data for longer periods of time if necessary for legal, contractual, and accounting obligations.
Confidentiality
We aim to keep the Personal Data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that:
(1) such action is necessary to protect and defend our property or rights or those of our users or licensees,
(2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or
(3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Website Disclaimer, Terms and Conditions, or any other Terms of Use or agreement with us.
Passwords
To use certain features of the Website or its Content, you may need a username and password. You are responsible for maintaining the confidentiality of your username and password and you are responsible for all activities that occur under your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your account information.
You agree to notify us immediately of any unauthorized use of your username or password or any other breach of security.
How You Can Access, Update, or Delete Your Personal Data
You have the right to:
- Request information about how your Personal Data is being used and request a copy of what Personal Data we use.
- Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
- Rectify or erase Personal Data and receive confirmation of the rectification or erasure (“right to be forgotten”).
- Withdraw your consent at any time to the processing of your Personal Data.
- Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.
- Receive Personal Data portability and transference to another controller without our hindrance.
- Object to our use of your Personal Data.
- Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
To make any request, contact us at [YOUR BUSINESS EMAIL].
Unsubscribe
You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications. If you have questions or are experiencing problems unsubscribing, please contact us at [YOUR BUSINESS EMAIL].
Security
We take commercially reasonable steps to protect your Personal Data from misuse, disclosure, or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data as we do. That being said, we cannot guarantee that your Personal Data will always be secure due to technology limitations or security breaches. Should there be a data breach of which we are aware, we will inform you as required.
Anti-Spam Policy
We have a no-spam policy and provide you the ability to opt out of our communications by selecting the unsubscribe link at the footer of our emails. We comply with the CAN-SPAM Act of 2003 by never sending misleading information. We will not sell, rent, or share your email address.
Third Party Websites
We may link to other websites on our Website. We have no responsibility or liability for the content and activities of any other individual, company, or entity whose website or materials may be linked to our Website or its Content. Please review their privacy policies for guidelines on how they store, use, and protect the privacy of your Personal Data.
Children’s Online Privacy Protection Act Compliance
We do not knowingly collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act). Our Website and its Content is directed to individuals who are at least 18 years old.
Notification of Changes
We reserve the right, at our sole discretion, to change, modify, or otherwise alter our Website, its Content, and this Privacy Policy at any time. Such changes become effective immediately upon posting. Continued use of any information obtained through or on the Website or its Content following posting of changes constitutes acceptance of the revised Privacy Policy. Should there be a material change, we will contact you via email and/or by a prominent notice on our Website.
Data Controllers and Processors
We are the data controllers as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organizational purposes, including payments, email marketing, scheduling, and data storage.
FTC Disclaimer
Please note that success stories, testimonials, and any media you see on this site represent individual experiences and may not reflect typical outcomes. Everyone’s journey is unique. While we provide guidance and support, your results depend on your own commitment, effort, and dedication. We do not offer quick fixes and cannot promise results.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [YOUR BUSINESS EMAIL]
Mailing Address (optional): [YOUR BUSINESS ADDRESS or “Available upon request”]
Last Updated: [insert date]